What do I do if I've forgotten my password?
If you are trying to sign into your MemorySparx One account and you are getting a password error, you can reset your password.
On the Sign In page, Click the Forgot password? link.
On the Forgot password page, type the email address for your MemorySparx One account.
You will receive an email with instructions to change your password. If you don’t receive an email, check your spam folder or contact us at firstname.lastname@example.org.